Les Parfums                       Welcome to Les Parfum Sdn Bhd !

  • Calvin Klein

    MONT BLANC Legend now start at RM 183.00

  • Calvin Klein

    LACOSTE Eau De Vert now start at RM 235.00

  • Calvin Klein

    HUGO BOSS Just Different now start at RM 270.00

  • Calvin Klein

    FERRARI Uomo now start at RM 125.00

  • Calvin Klein

    now start at RM 0.00

  • Calvin Klein

    LANCOME Tresor In Love now start at RM 328.00

  • Calvin Klein

    MOSCHINO Glamour now start at RM 241.00

  • Calvin Klein

    LADY GAGA Femme now start at RM 278.00

  • Calvin Klein

    JUICY COUTURE Viva now start at RM 241.00

  • Calvin Klein

    BURBERRY Body now start at RM 0.00

Customer Service - Refund Policy

   
 

Products

Question:
Why are your products so cheap? Are all your products genuine and fresh?

Answer:
Our products are definitely genuine. We offer cheaper prices than most companies as we purchase in bulk from suppliers. We source for our products from genuine suppliers. Our products are certainly well kept in good conditions. Under About Us page, we show you how we keep our stocks and in air-conditioned environment.

Products may differ in terms of appearance but do not worry as at times it could be due to arrival of new packaging or product differentiation based on international markets.

With currently over 5,000 members and many followers on our Instagram and Facebook page, we assure you once again that our products are definitely original.

Question:
I can’t find the product that I want from your website. What do I do?

Answer:
Send us your enquiry to fragrance@parfums.com.my We will look out for the stocks for you and quote you accordingly.

Privacy and Security

Question:
Are my personal information secure?

Answer:
Your personal details are completely secure. We do not disclose your information to other parties. The information is meant solely for future communications with you and to improve customer service standards.

Question:
Do I need to pay using credit card?

Answer:
No, you do not have to pay using credit card. Kindly read our Purchase Guideline for more information on how to make your purchase.

Question:
If I need my order urgently, how do I go about it?

Answer:
All orders will be processed by our admin. Once stock availability has been verified, we will email you with detailed information on the delivery procedure. If you do have any special requirements, do inform us prior to payment.

Question:
How do I track my delivery status?

Answer:
We will provide you the tracking number which you can use to trace your product status via Pos Laju website.

Refund Policy

We offer full money back guarantee for the following situations:

1) You suspect our product is not original. In this case, the product packaging must be intact as it was when we delivered to you. The plastic wrapping cannot be opened. You must report to us via fragrance@parfums.com.my within 2 days of receiving the products.

2) Product is damaged. During delivery process incidents may happen resulting in leakage. You must report to us via fragrance@parfums.com.my within 2 days of receiving the products.

If either of the above conditions are satisfied, we will refund you the full amount. The refund process will be as follows:

Ø Courier the products back to us via Pos Laju. We will include the courier charges when we refund the money back to you.

Ø We will process the refund within 2 weeks of receiving the product from you.